Q: How do I place an order?
A: Contact our sales team via email or the contact form on www.greenskybio.com. Provide your product requirements (type, quantity, specifications, target market). We'll send a quotation within 24 hours, followed by samples if needed.
Q: What is your typical lead time?
A: For standard products in stock: 3-7 business days. For products requiring production: 2-4 weeks depending on quantity. Custom developments: 4-8 weeks. We provide confirmed lead times with each order.
Q: What shipping methods do you offer?
A: We offer multiple shipping options: express courier (DHL, FedEx, UPS) for samples and small orders; air freight for urgent shipments; sea freight for cost-effective bulk orders. We work with your preferred freight forwarder or can arrange shipping.
Q: Do you ship internationally?
A: Yes, we export globally with main markets in Europe, USA, South Korea, and Russia. Our 2023 export value was nearly 30 million USD. We handle all export documentation and can assist with import requirements.
Q: What payment terms do you accept?
A: Standard terms: 30% deposit with order, 70% before shipment. We accept T/T (bank transfer), L/C for large orders, and other terms for established customers. Contact sales for specific arrangements.
Hangzhou Greensky Biological Tech.Co.,Ltd has been a professional natural plant extract manufacturer since 2004. With ISO22000, BRCGS, Ecocert Organic, and SGS-GMP certifications, we serve global markets including Europe, USA, South Korea, and Russia. Visit www.greenskybio.com for more information.
Hey there! Your message matters! It'll go straight into our CRM system. Expect a one-on-one reply from our CS within 7×24 hours. We value your feedback. Fill in the box and share your thoughts!
Hey there! Your message matters! It'll go straight into our CRM system. Expect a one-on-one reply from our CS within 7×24 hours. We value your feedback. Fill in the box and share your thoughts!
